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Level 2-3 Support Engineer | IT Managed Services | SBS Server | Exchange | AD
Total Resource Solutions
Sydney NSW 2000
(0)
Not specified
9 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
Do you want to work for a MSP that offers rapid career progression? Fun, relaxed but professional working environment with quarterly company events Heaps of paid training and development A exciting opportunity to start immediately in a Australian IT Managed Services / System Integrator. Work for a well established MSP who just keeps growing. You will move up the ranks very quickly and gain valuable experience with great mentors. Interesting projects, paid training, career development and company events keeps their staff happy and staying within the company for years. Roles like this one don't often come along! Key responsibilities:- Provide 2nd to 3rd level desktop and server / network support over the phone, remotely and on-site Project responsibilities - upgrades, deployments, migrations ect Experience required:- IT Qualification OS support and troubleshooting experience - XP, Vista, Windows 7 and Mac Windows Server 03, 08 and SBS MS Active Directory and Exchange 2003 - 2010 Citrix / VMware Support Strong Networking troubleshooting and support experience Experience working within a MSP / System Integrator What's on offer:- A great company that really looks after their employee's Rapid career progression Paid on going training and development Friendly team and a great office environment Performance and salary reviews This is a excellent opportunity to work for a leading employer who rewards innovation and cherishes creativity, their aim is to get the best out of people through proactive personal development & growth & a flexible style of working.
IT Service Co-ordinator | IT MSP | Autotask | N-Able | Continuum | Connectwise
Total Resource Solutions
Sydney NSW 2000
(0)
Not specified
9 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
North West Location Great Team and Working Environment Gain Valuable Experience A exciting opportunity available to work for a fast growing IT Managed Service firm as an IT Service Co-ordinator You must have Autotask, Continuum, Connectwise or N-Able experience - Please make clear on your CV. Responsibilities:- • Working with a small, dynamic team • Managing the calendars of all staff • Taking, Booking and Allocating IT Service Jobs to 5 Network Support Engineers for External Clients • Being first contact point for all incoming calls • Ensuring IT Engineers deliver what we have promised External Clients • Ensure Service Management System is up to date • Ensuring IT Engineers are reminded of their Key Performance Indicators • Ensure IT Engineers complete time sheets correctly and on-time • Acting as the Service Management System "champion" • Monitoring of incidents, problems and change requests • Documentation of office processes, procedures, guides and work instructions for performing specific tasks • Managing software renewals for external clients • Product Ordering • Produce accurate, concise and timely reports as required, including invoices, SLA reports, incident reports, weekly and monthly reports, staff productivity and activity reports • Various Office Administration tasks • Ensuring all calls are completed to the customer's satisfaction • Ensuring all Clients Systems are documented properly by engineers • Establish and maintaining standards for monitoring and tuning of service management system • Perform Call Back to customers on service issues Requirements:- • Valid Drivers License • Be able to organise others • Excellent organisational skills • Strong, outgoing personality • Ability to work unsupervised • Able to work under pressure • Be able to multi-task • Timeliness, efficiency and accuracy are important aspects of this role • Advanced skills with Microsoft Word 2007/2010 • Intermediate skills with Excel 2007/2010 • Intermediate skills creating/merging Adobe documents • Strong interpersonal, written and oral communication skills. • Outstanding telephone manner • Ability to professionally handle all customers requirements including complaints • Strong work ethic • Motivated • Mature attitude • High-standard of customer service, attention to detail • Desire to add value to the organization • Desire to continually learn • Prior use or familiarisation with Autotask or another ticketing system. • Understanding of IT concepts • IT Service Management System Experience • Experience in Job Sheet / Time Sheet management • Experience working in an IT environment (Desirable) • Computer Hardware installation/setup knowledge
$90,000 to $110,000 p.a.
9 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
Growing Software Company Software Engineering Environment Immediate Start We are looking for a Product Manager who is highly capable in the mobile space. You will be working with a software company that has doubled in size over the past 4 years and offer scalable, cloud based, mobile, tablet and web platform solutions. You will be managing the : Development Product Lifecycles Bug tracking & Fixes Documentation Weekly releases Major Releases Integration with external software vendors etc Your Experience ; Expert understanding of Mobile and Tablet platforms from a a technology perspective Excellent understanding of publishing workflow - IOS and Android platforms Hands on experience in Mobile and Tablet Technologies (iPad/iPhone/Android) Technical development background You will be required to manage technical teams, stakeholders and external suppliers You will have progressed from a technical background into Project Management/ Technical Project Management This is an opportunity to join a rapidly growing company and work with the latest technologies. You will be working with highly complex software development and on a variety of greenfield projects. If you feel like this is the role for you and want to find out more then please submit your resume and a consultant will be in touch shortly.
Not specified
9 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
Cutting Edge Technical Environment High Level of Accountability and Responsibility Western Sydney Location This organisation is a market leader for specialised information services to some of the world's largest organisations. Generating invaluable insights for their enterprise clients, their services are in demand today more than ever.
Due to a recent departure we are looking for a Senior Systems Engineer responsible for the ongoing continuity of business IT systems across multiple sites as well as executing further development projects to enhance, streamline and add value to the company. This position also provides senior technical support to the distributed user base that the ANZ business supports while contributing expertise and knowledge to the global IT team.
In this role you will be accountable for the Network Environment and Server Management utilising your experienced in SQL and Server 2008R2 administration leveraging Hyper-V Virtualised Machine Manager. Your hands on exposure to SCCM, Lync 2013, Exchange 2010, various storage solutions including Sonicwall and SOE management will all be utilised in this cutting edge technical environment.
For further information about this diverse and promising role in an expanding business, contact Paul Robinson today for a chat in confidence - 0292492258 - paul.robinson@hays.com.au
Summary:
Industry:
IT & Telecommunications
6 month contract - immediate start Global Market Leader Online and Mobile focus With global success and a huge market share in the telecommunications industry, this is a fast moving and ever expanding company who need a visionary Campaign Manager to lead their team in Sydney CBD on a 6 month contract.
This fast paced and dynamic role will see you create and execute B2C retention based campaigns predominately across online and mobile channels whilst also mentoring a team of 3. Data is at the heart of this role, you must be comfortable extracting and segmenting the data through CRM to deliver targeted campaigns that best represent the customers' needs. This is a cross functional role that will see you work with various departments within the greater marketing team including Brand, Digital, Insights, Content and Communications.
To be successful in this role you will be an experienced Campaign Manager with a proven track record in delivering successful B2C campaigns across online and mobile channels. You will be a strong leader with an ability to work alongside other managers to drive the best results. If you have sound time management skills, a love for data driven insights and the talent to build solid customer relationships, then this is an exciting opportunity for you.
If interested please forward your CV to Kate Cottrell via APPLY NOW button
Not specified
10 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
Sydney CBD High Profile Project 6 Months Initially This leading government organisation, is currently undertaking a high profile program of work to improve an important NSW public service. They are now seeking an experienced Database Architect to join the program.
The successful candidate will be responsible for the database design, development of reports, development of complex scripted queries and investigations on the transactional data contained within the database.
Applications are sought from candidates with experience in Database Programming using Oracle DBMS, SQL, PL/SQL and Java. Reports Development Crystal Reports and ideally Cognos, and Business modelling experience using Business Objects Universe.
Demonstrated experience with database analysis, design and developments, including data modelling, transactional system development, data warehouse schema development and data extracts is also required.
To apply or for more information, please send your resume to graham.eaton@hays.com.au or call 02 9249 2258
Not specified
10 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
Sydney CBD Long Term Contract Career Development Opportunity This leading NSW service provider, has requirement for an experienced Systems Administrator to join their team, responsible for the administration and improvement of an enterprise wide Asset Management System.
The jobholder will be responsible for Administration and Support of the software to the wider organisation, as well as getting involved in using SQL to generate appropriate reports for the systems key stakeholders.
Applications are sought from candidates with experience in I.T Systems Administration for large environments and applications, with knowledge of SQL, Database Reporting and strong customer service skills. Experience with GIS would be of advantage.
On offer for the right candidate, is a long term contract opportunity with the opportunity to learn new skills, receive training from senior I.T professionals.
To apply or for more information, please send your resume to graham.eaton@hays.com.au or call 02 9249 2258
Summary:
Industry:
IT & Telecommunications
Long-Term Contract Sydney CBD Location Professional, Financial Services Sector As the IT job market continues to tighten, working for a well known company can act as an effective CV booster for longer term positions. This globally operating financial services firm hold an iconic and highly prestigious reputation the investment world, currently seeking a support contractor for this period of the year.
The purpose of this role is to provide critical support to internal staff within their Sydney CBD office for an initial 6 month term. The successful candidate will possess a solid background in Level 2 Desktop support in a large corporate environment (desirably finance, legal, or professional services). It is essential that the successful candidate is highly experienced working in a Microsoft Citrix environment and have exposure supporting Blackberries and basic administration on a BES. This all-rounder support role will leverage previous experience in basic network and server troubleshooting.
Exposure to video conferencing equipment is desirable as are Microsoft certifications.
On top of technical skills, we require impeccable communication and presentation skills with a proven ability to support senior users within a corporate environment. Duties involved are general level 2 support for internal users remotely and face to face. Interviewing for this role will be immediate and they will look to bring a starter on the first week in June, paying from $30 per hour plus Superannuation with rates increasing based on experience..
For more information or to apply please contact Andrew Anderson
andrew.anderson@hays.com.au
02 9249 2258
Not specified
10 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
Sydney location Attractive salary package My client is an Australian owned provider of Cloud, Data Centres, Communications and Infrastructure. They are looking for a High End Infrastructure Support Specialist (Level 3). This role is a senior technical position working from the Service Desk and will be expected to operate under limited supervision while exercising independent judgement in an advisory, consultative, and commercial capacity. Ideally you will need to have a background in multiple infrastructure systems including Citrix, VMware, Windows Servers, Exchange Servers, VDI, SAN and Storage technologies. Your responsibilities will be focused on managing tier 1 customer infrastructure and cloud platforms, providing 3rd level support and assisting with ongoing infrastructure projects. To be successful you must posses the following:- Have a minimum 5 years commercial experience in the infrastructure space Have proven practical experience in infrastructure technologies to support medium to large scale complex infrastructure operations Enter detailed information for each incident into a call tracking system Take ownership of assigned calls through to resolution in a timely manner Exceed customer expectations for service quality Be willing to work in a team orientated environment Have excellent written and communication skills Vendor management and escalation 3rd level troubleshooting for example: i. Server, Backup & SAN Technologies ii. Virtual Environments Reporting and analysis on system status Work on and manage many and varied task independently Prepare reports and presentation material Citrix Certification, VMware Certified are at an advantage To apply online, please click on the appropriate link below.
Please visit www.lloydharrington.com.au to view more jobs.
Not specified
10 days ago
FEATURED
Summary:
Industry:
IT & Telecommunications
We are looking for a Leading Hand/Supervisor level person to take the lead in a team of 3 Telco Riggers across Sydney metro. With an advanced rigging ticket and proven knowledge of reading plans you will act as the vital link between the crew and the office. In addition, we are currently seeking Riggers at various different levels for an immediate start in Perth Metro. This national communication specialist are working on 4G and LTE networks Australia wide and are looking to imbed a team in Sydney Metro. Comprising of a Leading Hand/Supervisor, Advanced Riggers and Riggers - we are looking for people with Telecommunications or (potentially) Electrical experience. We are looking for people on a contract or permanent basis. You must have a current work visa and your rigging ticket must be Australian. You will hold the following tickets: White card PPE (including harness certification) Rigging ticket (intermediate/advanced) Twin Rope EWP ticket Working at Heights First Aid ticket (if possible) This organisation has a solid pipeline of work for the next few years and this represents an excellent opportunity to join a company in its ascendancy. Please apply using the adjacent form. Alternatively, please call Simon Walker on 02 9955 2299 to discuss the position further. ..
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