As a IT Customer Service Officer you will be responsible to provide user support and customer service on company supported computer applications and platforms. Your responsibilities Respond to requests for assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Advise user on appropriate action and follow standard help desk procedures Log all help desk interactions and administer help desk software Redirect problems to appropriate resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Stay current with system information, changes and updates Your skills Demonstrated experience in customer service role in a call centre environment. Working knowledge of fundamental operations of relevant software, hardware and other equipment Knowledge of relevant call tracking applications Good to have exposure in Google application, Active Directory, Microsoft products and CRM applications. Prior call centre experience. Interested candidates please apply now. Please quote reference no. 19818.

This expanding international organisation is currently seeking a VDI Engineer due to growth and upcoming project based work on an initial 3 month contract with a high chance to extend further! In this role, you will be involved in assisting in the development of the organisations virtual services offering to their clients and playing an integral part in delivering all virtual desktop solutions! It will involve in managing VDI/SOE projects and providing 3rd level VDI/SOE suport and desktop related problems. To be successful in this role, you will meet (or nearly meet) the following key criteria: Very good experience in technologies such as Windows 2008/2008 R2 RDS & Terminal Services Citrix XenApp skills and experience designing, installing, configuring, managing, and troubleshooting complex and large Citrix server farms Engineer-level skills supporting and troubleshooting the Citrix appliances. XenDesktop (VDI) - VMware ESX and Microsoft Hyper-V/SCVMM Engineer-level skills supporting and troubleshooting the Citrix client in a heterogeneous environment (Windows, Mac, and iOS) experience in SOE design, development and implementation covering technologies such as MDT, BDD, Win 7, Win XP, Apple MAC etc. Desktop management and deployment using CA Unicenter, Novell ZENWorks and MS SCCM (not all essential) Strong experience in Application Virtualisation such as App-V, Thin-App or XenApp If this sounds like YOU, then APPLY TODAY, and don't miss out on this great opportunity to work with a reputable organisation that will challenge your skill set!

As a Business Analyst you will be highly skilled in requirement gathering and process mapping and will be managing a variety of business transformation, process analysis, end to end delivery, systems integration and redesigning activities to plan and deliver outputs. Your responsibilities Engage with business stakeholders and users on the key business opportunities Facilitate workshops, processes improvements, requirements gathering and analysis around key areas of opportunity including information management and the delivery of corporate and business information. Ensure products meet clients quality expectations Your skills Proven experience developing business requirements documents, process re-engineering, engaging stakeholders and users, identifying solutions, end to end delivery, systems integration and implementing changes. Proven ability to gather information and advice for systems analysis and design for information systems so that the systems meet support needs. Demonstrated ability to develop/assist with project plans and associated communication documents, project timelines and milestones using appropriate tools. Ability to work to project deadlines within a time critical development environment. Billing systems implementation experience would be highly regarded. Interested candidates please apply now. Please quote reference no. 19827.

I currently have an outstanding opportunity for an experienced Site Administrator based in Chinchilla. This excellent opportunity is ideal for a candidate with a minimum of 2 years Site Administration experience, coupled with junior Contracts Administration experience. Please note that applicants must be based locally to Chinchilla, as this is a Monday to Friday position. Applicants who are based a maximum of two hours’ drive from Chinchilla may be considered, on the basis that you will drive into Chinchilla on a Monday morning and return home on a Friday evening; remaining in Chinchilla during the working week. Applicants who would like to be considered on this basis will have the opportunity to stay in shared accommodation during the week, with their own bedroom and bathroom. We are seeking a candidate who has strong administration skills, including advanced Microsoft Word and Excel capabilities, in addition to strong minute taking skills. Reporting directly to the Operations Supervisor, the successful Site Administrator will provide both PA support to the Operations Supervisor and administration support to the wider team. The successful Site Administrator will be responsible for; Taking minutes at meetings, typing and distributing information to the team Processing all administration with speed and accuracy, to include purchasing administration, procurement requests, invoices and cost reporting Domestic and occasional international travel and accommodation coordination Assisting with the processing of timesheets when additional support is required Assisting with the monitoring of ongoing expenditure against project schedules Establishing and building excellent working relationships with both internal and external clients and contractors Ad hoc administration duties to include data entry, filing and photocopying If you are interested in this fantastic position, please apply online today or contact Tara Hutchinson on 07 3295 7468 if you require any additional information.

I currently have an outstanding opportunity for an experienced Site Administrator based in Chinchilla. This excellent opportunity is ideal for a candidate with a minimum of 2 years Site Administration experience, coupled with junior Contracts Administration experience. Please note that applicants must be based locally to Chinchilla, as this is a Monday to Friday position. Applicants who are based a maximum of two hours’ drive from Chinchilla may be considered, on the basis that you will drive into Chinchilla on a Monday morning and return home on a Friday evening; remaining in Chinchilla during the working week. Applicants who would like to be considered on this basis will have the opportunity to stay in shared accommodation during the week, with their own bedroom and bathroom. We are seeking a candidate who has strong administration skills, including advanced Microsoft Word and Excel capabilities, in addition to strong minute taking skills. Reporting directly to the Operations Supervisor, the successful Site Administrator will provide both PA support to the Operations Supervisor and administration support to the wider team. The successful Site Administrator will be responsible for; Taking minutes at meetings, typing and distributing information to the team Processing all administration with speed and accuracy, to include purchasing administration, procurement requests, invoices and cost reporting Domestic and occasional international travel and accommodation coordination Assisting with the processing of timesheets when additional support is required Assisting with the monitoring of ongoing expenditure against project schedules Establishing and building excellent working relationships with both internal and external clients and contractors Ad hoc administration duties to include data entry, filing and photocopying If you are interested in this fantastic position, please apply online today or contact Tara Hutchinson on 07 3295 7468 if you require any additional information.

I currently have an outstanding opportunity for an experienced Site Administrator based in Chinchilla. This excellent opportunity is ideal for a candidate with a minimum of 2 years Site Administration experience, coupled with junior Contracts Administration experience. Please note that applicants must be based locally to Chinchilla, as this is a Monday to Friday position. Applicants who are based a maximum of two hours’ drive from Chinchilla may be considered, on the basis that you will drive into Chinchilla on a Monday morning and return home on a Friday evening; remaining in Chinchilla during the working week. Applicants who would like to be considered on this basis will have the opportunity to stay in shared accommodation during the week, with their own bedroom and bathroom. We are seeking a candidate who has strong administration skills, including advanced Microsoft Word and Excel capabilities, in addition to strong minute taking skills. Reporting directly to the Operations Supervisor, the successful Site Administrator will provide both PA support to the Operations Supervisor and administration support to the wider team. The successful Site Administrator will be responsible for; Taking minutes at meetings, typing and distributing information to the team Processing all administration with speed and accuracy, to include purchasing administration, procurement requests, invoices and cost reporting Domestic and occasional international travel and accommodation coordination Assisting with the processing of timesheets when additional support is required Assisting with the monitoring of ongoing expenditure against project schedules Establishing and building excellent working relationships with both internal and external clients and contractors Ad hoc administration duties to include data entry, filing and photocopying If you are interested in this fantastic position, please apply online today or contact Tara Hutchinson on 07 3295 7468 if you require any additional information.

Immediate Start - Maternity Leave Contract- 12-15 months West End Location - Onsite Parking Supportive Friendly Working Environment We currently have an opportunity for a highly experienced Bookkeeper / Finance Officer The Organisation Our client is a family owned and operated business that has been established for over 80 years. Throughout the years our client has pioneered several ground breaking technologies. This is a great opportunity to work within a supportive team environment. The Role Maternity leave contract 12-15 months. You will be responsible but not limited to; • Accounts Payable • Accounts Receivable • Reconciliation of working account • Reconciliations of bank accounts • Petty cash control • Manage bank accounts • Monthly journal adjustments • Balance sheet reconciliation • Prepare monthly reports- Profit & Loss, Debtors & Creditors, Sales Figures • Payroll • Calculate sales agents commissions • Quarterly BAS returns • Assistant with setting up FM contracts • Ad Hoc reporting for Management Experience Required Successful applicants must have demonstrated 5+ years experience with in a Bookkeeping / Finance Officer position. Furthermore, the envisaged candidate must have MYOB experience. Advance Microsoft Office skills are required. The Person You will have good communication and interpersonal skills, the ability to work in a team environment, well developed organisation skills and a strong work ethic. APPLY NOW! For further information please call Amanda Hynes on 07 3003 7710

Brisbane Locations ASAP Start Cisco and SAP Experience Ideal! I am currently seeking Sales Support Co-ordinators in Permanent full time capacities, the roles will consist of undertaking all processing of sales orders, purchase orders and varied Client Services duties in line with the company policy and procedure to ensure consistency across the company. You will liaise closely with the local sales team; operations centre team and professional services team and liaise with different tier levels. The key duties are -  • Administration and Data Entry • New Customer liaisons • Quotes and Sales Ordering • Pricing • Stock • Continuous improvement • Product Knowledge • Compliance The Ideal candidate will possess the following – Previous IT experience SAP Experience Cisco software knowledge is a Ideal! Own Car Great Communication skills Enjoys developing and maintaining client relationships The perfect candidate would have previously worked in an IT company in a Sales Support, Administration or Client Liaison role that is ideally seeking a career succession into Sales. The client is offering a very competitive Remuneration and Career Succession plan. If this sounds like you please APPLY NOW!

As a IT Customer Service Officer you will be responsible to provide user support and customer service on company supported computer applications and platforms. Your responsibilities respond to requests for assistance in person, via phone, electronically diagnose and resolve technical hardware and software issues advise user on appropriate action and follow standard help desk procedures log all help desk interactions and administer help desk software redirect problems to appropriate resource identify and escalate situations requiring urgent attention track and route problems and requests and document resolutions stay current with system information, changes and updates Your skills demonstrated experience in customer service role in a call centre environment. Working knowledge of fundamental operations of relevant software, hardware and other equipment knowledge of relevant call tracking applications good to have exposure in Google application, Active directory, Microsoft products and CRM applications. prior call centre experience. Interested candidates please apply now or call Nancy on 07 3124 5700 for a confidential discussion. Please quote reference no. 19818.

As a Business Analyst you will be highly skilled in requirement gathering and process mapping and will be managing a variety of business transformation, process analysis, end to end delivery, systems integration and redesigning activities to plan and deliver outputs. Your responsibilities Engage with business stakeholders and users on the key business opportunities Facilitate workshops, processes improvements, requirements gathering and analysis around key areas of opportunity including information management and the delivery of corporate and business information. Ensure products meet clients quality expectations Your skills Proven experience developing business requirements documents, process re-engineering, engaging stakeholders and users, identifying solutions, end to end delivery, systems integration and implementing changes. Proven ability to gather information and advice for systems analysis and design for information systems so that the systems meet support needs. Demonstrated ability to develop/assist with project plans and associated communication documents, project timelines and milestones using appropriate tools. Ability to work to project deadlines within a time critical development environment. Billing systems implementation experience would be highly regarded. Interested candidates please apply now or call Nancy on 07 3124 5700 for a confidential discussion. Please quote reference no. 19827.