Challenging contract Brisbane CBD 6 month contract As one of the most respected professional services firms in Brisbane, our client is seeking a Business Analyst to support a project by providing accurate and timely project analysis, reporting and advice to the business. Working in a small established team, you will be required to liaise between business units, IT and other stakeholders to gather, analyse, communicate and validate requirements for changes to business processes. The successful candidate will ideally have significant experience reviewing existing and identifying changing requirements for IT systems, developing ICT systems and providing expert advice. You will work with managers, front line staff and business customers to gain information and have the ability to balance competing demands to be able to prioritise workload in a sensitive and demanding environment. This could be the next challenging role for you, to apply please hit apply now or email Grace Prior at Grace.Prior@hays.com.au.

CBD Location Uncapped Commission Car Allowance I currently have multiple exciting roles available working for a fast growing national IT Managed Services firm.  A awesome uncapped commission structure is on offer!      Responsibilities:-   You will be selling end-to-end IT Outsourcing Solutions – including the following core products and services:   - Managed Services - Network Services - Cloud Services   Drive the pre & post sales activities and processes.   You will be provided with a number of support avenues, both pre and post sales, this will allow you to focus on actively sourcing new opportunities and managing these opportunities to close.   This is a great opportunity for a successful IT Business Development Manager who has proven experience working with an IT MSP to join an excellent fast growing national IT Managed Services provider that’s really going places. Uncapped commission, car allowance, paid training and an OTE of $180 if on offer. 

Global Business Brisbane CBD - Next to Central train station $23.23/hr + 9% super + penalty rates The Company: Our client is a renowned international leader within the  I.T industry and is based in the heart of the Brisbane CBD. They are currently seeking Entry Level Technical Support Representatives to work in a busy and fast paced inbound call centre environment. The Role: In this position of Technical Support you will be employed as a shift worker and required to work on a flexible rotating roster between the hours of 8am - 11pm Monday to Friday and from 8am -8pm on Saturday. Reporting to the Team Leader, this role will see you carry out the following duties; Providing user end support for all technical issues to customers from Asia Pacific Logging accurate calls with in-house interface Ensuring you deliver excellent customer service on every call Meeting individual KPI's and targets Upselling warranty support Dealing with difficult customers Your Profile: To be successful in this opportunity you will have a passion for delivering excellent customer service. You as the candidate will encompass the following attributes; Experience working in a customer service or call centre environment Able to make a 12 month commitment Exceptional communication skills over the telephone Advanced problem solving skills Feel comfortable learning technical concepts and explaining to end users in basic terms Experience turning around disgruntle customers to very satisfied customers Experience working with computers A positive "can-do" attitude Flexibility and adaptability working on a rotating roster Benefits: Working alongside with our client you will be rewarded with the following benefits; An hourly rate of $23.23 + 9% Superannuation with 15% loading for later shifts and additional loading for OT, Saturday or public holiday shifts Supportive, fun and hard working environment Exposure to working with the latest up to date technology Have full access to Manpower's Training and Development portal which will enable you to develop your skill set Reap the rewards of quarterly performance employee awards If you are ready to advance and develop your career then we encourage you to apply now with your most current resume. To be eligible to apply it is a requirement that you be an Australian Citizen or an Australian Resident and complete a National Criminal Check.

Brisbane CBD Location Temp to perm opportunity $23+ per hour plus super + shift loading Our client who is a renowned international leader within the  I.T. industry is based in the heart of the Brisbane CBD are seeking Technical Help Desk Advisors to work in a busy and fast paced call centre environment. The Role: In this position of Technical Help Desk you will be working in an in-bound call centre. You will be required to work a 38hr week on flexible shift rotating rosters between the hours of 8am - 11pm Monday to Friday and from 8am -8pm on Saturday. Reporting to the Team Leader, this role will see you carry out the following duties; Providing first level user end support for all technical issues Logging accurate calls with in-house interface Ensuring you deliver excellent customer service on every call Meeting individual KPI's and targets Upselling warranty support Dealing with difficult customers Your Profile: To be successful in this opportunity you will have a positive attitude and a strong passion for delivering excellent customer service. This role would suit a career driven person who is interested into stepping into the I.T. industry. You as the candidate will encompass the following attributes; Experience working in the customer service field Able to make a 12 month commitment Flexible working conditions around shift rotational work Exceptional communication skills over the telephone Advanced problem solving skills Feel comfortable learning technical concepts and explaining to end users in basic terms Experience turning around disgruntle unhappy customers to very satisfied customers Experience working with computers A positive "can-do" attitude Benefits: Working alongside with our client you will be rewarded with the following benefits; An hourly rate of $23 + 9% Superannuation with additional loads for Shift work, Saturday or public holiday shifts Fun and hard working environment Exposure to working with the latest up to date technology Have full access to Manpower's Training and Development portal which will enable you to develop your skill set Reap the rewards of quarterly performance employee awards Progressive business with the view to become a permanent employee after six months If you are ready to advance and develop your I.T. and Customer Service career and you possess in the skills listed then we encourage you to apply now with your most current resume. To be eligible to apply it is a requirement that you are an Australian Citizen or an Australian Resident and feel comfortable completing a National Criminal Check.

As a Systems Analyst you will be responsible for analysing, designing, developing and delivering quality software solutions that assist in improving business efficiency and productivity. Your responsibilities Identify and align with pre-defined business priorities Liaise with relevant stakeholders to identify functional and non-functional requirements Analyse, propose and discuss solutions alternatives Document and Conduct unit testing Your skills Demonstrated systems analysis and solution design experience in administration / development within SharePoint 2010/2013 Demonstrated experience in web application development. Experience supporting Microsoft Dynamics CRM ver. 4 / 2011 Good to have exposure in Active Directory, Powershell Scripting and EDRMS concepts and systems Experience following and implementing application development and design standards. Interested candidates please apply now or call Nancy on 07 3124 5700 for a confidential discussion. Please quote reference no. 19772.

Reporting directly to the Project Manager of a small SharePoint team, the successful candidate will deliver customised solutions for the business. Key Reponsibilities: Acquiring a detailed understanding of business requirements and producing specifications and designs accordingly Completing design, planning, development, test and migration work Providing SharePoint support and expertise to clients and colleagues alike Key Selection Criteria: A relevant professional qualification along with appropriate industry experience High-level development experience using Visual Studio, VB.NET, C#,HTML, CSS and JavaScript Experience of producing results both autonomously and within a team environment High-level design and front-end development skills incorporating experience in prototyping, UI/UX design, accessibility, web standards, cross platform and cross browser compatibility Genuinely excellent communication and negotiation skills, incorporating the ability to explain and break-down technical matters in a non-complicated, accessible manner to technological illiterates Experience in Authentication using Federated Identity, SQL, Business Analysis and Intelligence. Appropriate applicants should contact Gerard Creedon on 07 30322288 in Robert Walters Office or apply below.

Excellent Permanent Opportunity A Very Healthy Salary Package Dynamic Work Environment Our client is looking for self-motivated, enthusiastic, collaborative people with excellent interpersonal and communication skills to provide a high level of technical expertise and support to Team Leaders and Senior Test Analysts. The Technical Test Specialist will be responsible for developing and implementing the use of tools and techniques that will consistently deliver high quality software to the organisation. They will assist with the continuous improvement in both quality and efficiency in Software Solutions. Key Requirements... Essential Minimum of 5 years experience in System testing. Minimum of 3 years experience in Test Automation. Knowledge of either QTP, Cucumber/Specflow, Selenium, Ruby or WATIR. Experience with Enterprise Applications. Test Analyst experience including system development lifecycle work; test case development and execution and reporting. Some previous development experience. Desirable Relevant tertiary qualifications or experience in the role or one similar. People management experience including performance management, recruitment and staff motivation. Experience of Behaviour Driven Development. Working on Agile projects. Relevant testing qualifications. Sound like you?? Like to know more? To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Brett Elliott in our Brisbane office on 07 3258 8391, quoting Ref No. 4B/21389 Your interest will be treated in the strictest of confidence.

Excellent Permanent Opportunity A Very Healthy Salary Package Dynamic Work Environment Our client is looking for self-motivated, enthusiastic, collaborative people with excellent interpersonal and communication skills to join their team on Test Analysts. The Test Analyst will be responsible for the implementation and execution of appropriate test strategies and plans. They are responsible for specialised system and integration testing as well as for the coordination of all testing related activities and are considered a service provider to other areas of business and customers. Key Requirements... Essential A minimum of 5 years experience as a test analyst. Strong test analysis experience including system development lifecycle work, test requirements documentation and test plan documentation. Knowledge of transaction processing. Demonstrated ability to work with project stakeholders across multiple projects and maintain the big picture whilst drilling into the detail as required. Hands on experience in Test Automation. Tertiary level of education. Experience with Enterprise Applications. Desirable Knowledge of SunGard OmniPlus. ASFA or other industry related qualification. Working knowledge of Agile. Experience of test tools: HP Quality Centre . Demonstrated experience in the use of SQL to query the applications data layer. Previous development experience. Working knowledge of either BDD or TDD. Sound like you?? Like to know more? To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Brett Elliott in our Brisbane office on 07 3258 8391, quoting Ref No. 4B/21389 Your interest will be treated in the strictest of confidence.

Technical Helpdesk Analyst Ongoing Career Progression Global Company Technical Helpdesk Support Ongoing Professional Development Located North/East of the CBD with excellent transport links you have the opportunity to kick start your career with a well established corporate organisation. This would suit a professional candidate with a minimum of 2 years exposure to the IT industry. We are seeking a highly motivated and energetic individual to support internal infrastructure desktop operations. You will be given the chance to work with some of the latest network/system technologies. We are looking for a hands on specialist that has experience carrying out desktop support. You must have experience in troubleshooting and successful applicants will posses excellent communication skills and the ability to pick up and learn new technologies. Proficient use of VMware and a basic knowledge of SQL are desirable.

Drive your career forward Work life balance Great rate of pay Systems Engineer Progress with the latest technologies This market leading organisation who dominates its industry worldwide has a rare and exciting opportunity for a Systems Engineer to join their world class team Passionate Systems Engineer is required to join an established team of Windows Engineers to manage key blue chip organisations within Brisbane. You will play an important part implementing Microsoft infrastructures, and be involved with the design, and general technical support/maintenance. Ideally Microsoft certified you will have a proven background in the Microsoft arena. Working in a team environment communication skills are key and the ability to multi task and follow process is essential. You will be rewarded with excellent company benefits and the opportunities to progress your professional career Please contact Anthony Bersz For more information at anthony.bersz@hays.com.au or call 07 3243 3044